Our insurance coordinators deal with many different insurance companies. Some companies offer as many as six different dental and medical plans. Some companies combine dental and medical coverage. This insurance alphabet soup changes policies and guidelines weekly. At times, it is almost impossible to accurately estimate our patient’s insurance co-payment. Also, many insurance companies will not give out fees until after the treatment is completed.
Dealing with these companies can be difficult and time-consuming. As a courtesy, we ask that you keep us informed of any change to your insurance. It is important that all information about you and your insurance be current.
Co-Payment – All co-payments are payable when you check in at the front desk.
Private and Group Insurance – As a courtesy, we will file your insurance claims for you. If your insurance company requires a referral from your PCP, it is your responsibility to obtain the referral. Upon receipt of an insurance payment, any balance due will be billed to you. If you have deposited a co-payment that is more than what is due, the new balance will be refunded to you.
If you have any problems or questions, please ask our staff. They are well-informed and up-to-date. Please call if you have any questions or concerns regarding your initial visit.
